Shipping policy

Thank you for shopping with Quellora! We are committed to delivering your imitation jewellery safely and on time.

Shipping Charges

• We offer FREE shipping on all orders above ₹200.

• A standard shipping fee may apply to orders below ₹200 (calculated at checkout).

Order Processing Time

• All orders are processed within 1–3 business days (excluding Sundays and public holidays).

• Once your order is processed, it will be dispatched promptly.

Delivery Time

• Estimated delivery time is 5–7 business days from the date of dispatch.

• Delivery timelines may vary slightly depending on your location and courier availability.

Order Tracking

• Once your order is shipped, you will receive a tracking ID via SMS or email to track your shipment.

Delays

• While we aim for timely delivery, delays may occur due to unforeseen circumstances such as weather conditions, courier delays, or high order volumes.

Incorrect Address

• Please ensure your shipping details are accurate. Quellora is not responsible for delays or losses caused by incorrect or incomplete addresses.

 

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Contact Us

For any shipping-related queries, feel free to contact us:

Email: quellorajewellery@gmail.com
Support Hours: Mon–Fri, 10 AM – 6 PM IST